Skip to primary navigationSkip to main contentSkip to footer
30% OFF RUBY JEWELRY AND GOLD CHAINS IN STORE FOR THE MONTH OF JULY! Shop Now!
  • Store Hours & Info
  • New Hartford, NY
  • Call Us: (315) 768-4200
  • Sign InToggle My Account Menu
    Login
    Forgot Password?

    Don’t have an account? Sign up now

  • Wish ListToggle My Wish List
  • My Bag (0)
Lennon's W.B. Wilcox Jewelers logo
  • Store Hours & Info
  • New Hartford, NY
  • Toggle Search Menu
  • Toggle My Wishlist
  • Toggle Shopping Cart Menu
  • Engagement
    • Natural Diamond Engagement Rings
    • Lab Grown Diamond Engagement Rings
    • Engagement Ring Mountings
    • Wedding Bands
    • Loose Diamonds
      • View All Diamonds
      • Natural Diamonds
      • Lab Grown Diamonds
    • Education & Guarantees
      • The 4C's of Diamonds
      • Choosing the Right Setting
      • Lifetime Diamond Warranty
  • DIAMONDS
    • View All Diamonds
    • Loose Diamonds by Shape
      • Round
      • Princess
      • Emerald
      • Oval
      • Cushion
      • Radiant
      • Pear
      • Heart
      • Marquise
      • Asscher
      • View All
    • Loose Diamonds by Type
      • Natural Diamonds
      • Lab Grown Diamonds
    • Diamond Jewelry
      • Natural Diamond Engagement Rings
      • Lab Grown Diamond Engagement Rings
      • Diamond Stud Earrings
      • Diamond Earrings
      • Diamond Pendants
      • Diamond Bracelets
      • Diamond Fashion Rings
      • Lab Grown Diamond Jewelry
    • Education & Guarantees
      • Natural Diamonds
      • The 4C's of Diamonds
      • Diamond Buying Guide
      • Lifetime Diamond Warranty
  • JEWELRY
    • Engagement Rings
    • Wedding Bands
    • Lab Grown Diamond Jewelry
    • Necklaces & Pendants
    • Earrings
    • Bracelets
    • Religious Jewelry
    • Charms
    • Chains
    • Cufflinks
  • Gifts
  • Watches
    • Seiko Watches
    • Shinola Watches
    • View All Watches
  • CUSTOM
    • Learn Our Process
    • Redesign Your Jewelry
    • Make an Appointment
  • Gold Buying
  • Dazzling Diamonds
  • SERVICES
    • Custom Designs
    • Jewelry Repairs
    • Ring Resizing
    • Financing
    • Gold Buying
    • Cleaning & Inspection
    • Tip & Prong Repair
    • Jewelry Engraving
    • Watch Battery Replacement
    • Rhodium Plating
    • Pearl & Bead Restringing
    • Corporate Gifts
    • Ear Piercing
  • OUR STORE
    • Our History
    • Our Staff
    • The Lennon's Difference
    • Store Reviews
    • Send Us a Message
  • Store Hours & Info
  • New Hartford, NY
  • Call Us: (315) 768-4200
  • Sign InToggle My Account Menu
    Login
    Forgot Password?

    Don’t have an account? Sign up now

  • Wish ListToggle My Wish List
  • My Bag (0)
Log In
Lennon's W.B. Wilcox Jewelers logo
  1. Home
  2. Services
  3. Tip And Prong Repair

Tip And Prong Repair

Lennon's W.B. Wilcox Jewelers is proud to offer the following jewelry services:

Learn about Tip & Prong Repair

Don’t risk losing your precious gemstones and diamonds by overlooking the importance of regular prong maintenance. The small metal pieces that secure your stones in place play a critical role in protecting your jewelry and preserving the beauty and value of your most cherished pieces. Although prongs are designed to be durable and long-lasting, they are not indestructible. Over time, everyday wear can gradually weaken, thin, or damage prongs, increasing the risk of a loose stone or accidental gemstone loss.

Prongs are carefully crafted to provide the right balance of security and protection. They hold gemstones firmly in place without putting excessive pressure on the stone, while also creating a protective barrier around the edges to help reduce the risk of chips, cracks, and damage. Because prongs are constantly exposed to contact from clothing, surfaces, and daily activities, they naturally experience wear and may eventually require professional attention.

Regular inspections are an important part of protecting your jewelry investment. During a routine maintenance appointment, our experienced jewelers carefully examine each prong to check for signs of wear, thinning, bending, cracking, or loosening. Catching these issues early allows for repairs before a small problem becomes a major concern. A worn or damaged prong can compromise the security of your gemstone, and in some cases, a loose stone can become lost without warning.

As part of our jewelry repair services, we offer professional prong repair solutions, including re-tipping, rebuilding, and complete prong replacement when necessary. Re-tipping involves adding new metal to worn areas of the prong to restore its strength and shape. For prongs that have experienced more significant damage, rebuilding or replacing the prongs may be recommended to ensure the gemstone is properly secured. Our skilled jewelers use careful techniques to preserve the original design of your jewelry while restoring its durability and appearance.

Prong maintenance is especially important for frequently worn pieces such as engagement rings, wedding bands, and everyday gemstone jewelry. Activities such as cleaning, exercising, gardening, working with your hands, or simply wearing your ring daily can contribute to gradual wear over time. Even if your jewelry appears to be in good condition, small changes to prongs can be difficult to notice without a professional inspection.

We recommend having your jewelry professionally inspected every six months to a year as part of routine maintenance. During these inspections, your jeweler can determine whether your prongs are still providing the protection your gemstones need and recommend any necessary repairs. Regular care not only helps prevent unexpected damage but also keeps your jewelry looking beautiful and ensures your gemstones remain safe and secure.

Whether your jewelry contains diamonds, colored gemstones, or treasured heirloom stones, our team is committed to providing expert care and craftsmanship. If you notice a loose stone, a bent prong, snagging on clothing, or any change in the appearance of your setting, bring your piece in for an evaluation. With proper inspection and timely repairs, your favorite jewelry can continue to shine beautifully and remain protected for generations to come.

Learn about Tip & Prong Repair image

Learn about Tip & Prong Repair image

Learn about Tip & Prong Repair

Don’t risk losing your precious gemstones and diamonds by overlooking the importance of regular prong maintenance. The small metal pieces that secure your stones in place play a critical role in protecting your jewelry and preserving the beauty and value of your most cherished pieces. Although prongs are designed to be durable and long-lasting, they are not indestructible. Over time, everyday wear can gradually weaken, thin, or damage prongs, increasing the risk of a loose stone or accidental gemstone loss.

Prongs are carefully crafted to provide the right balance of security and protection. They hold gemstones firmly in place without putting excessive pressure on the stone, while also creating a protective barrier around the edges to help reduce the risk of chips, cracks, and damage. Because prongs are constantly exposed to contact from clothing, surfaces, and daily activities, they naturally experience wear and may eventually require professional attention.

Regular inspections are an important part of protecting your jewelry investment. During a routine maintenance appointment, our experienced jewelers carefully examine each prong to check for signs of wear, thinning, bending, cracking, or loosening. Catching these issues early allows for repairs before a small problem becomes a major concern. A worn or damaged prong can compromise the security of your gemstone, and in some cases, a loose stone can become lost without warning.

As part of our jewelry repair services, we offer professional prong repair solutions, including re-tipping, rebuilding, and complete prong replacement when necessary. Re-tipping involves adding new metal to worn areas of the prong to restore its strength and shape. For prongs that have experienced more significant damage, rebuilding or replacing the prongs may be recommended to ensure the gemstone is properly secured. Our skilled jewelers use careful techniques to preserve the original design of your jewelry while restoring its durability and appearance.

Prong maintenance is especially important for frequently worn pieces such as engagement rings, wedding bands, and everyday gemstone jewelry. Activities such as cleaning, exercising, gardening, working with your hands, or simply wearing your ring daily can contribute to gradual wear over time. Even if your jewelry appears to be in good condition, small changes to prongs can be difficult to notice without a professional inspection.

We recommend having your jewelry professionally inspected every six months to a year as part of routine maintenance. During these inspections, your jeweler can determine whether your prongs are still providing the protection your gemstones need and recommend any necessary repairs. Regular care not only helps prevent unexpected damage but also keeps your jewelry looking beautiful and ensures your gemstones remain safe and secure.

Whether your jewelry contains diamonds, colored gemstones, or treasured heirloom stones, our team is committed to providing expert care and craftsmanship. If you notice a loose stone, a bent prong, snagging on clothing, or any change in the appearance of your setting, bring your piece in for an evaluation. With proper inspection and timely repairs, your favorite jewelry can continue to shine beautifully and remain protected for generations to come.


Schedule an Appointment for Tip & Prong Repair

Complete the form below to schedule an appointment for this service. A member of staff may follow up to confirm.

Lennon's W.B. Wilcox Jewelers - Back to homepage
Shop All
  • Designers
  • Best Sellers
  • About Us
  • Help
  • Returns & Exchanges
  • Shipping
  • Accessibility
  • My Account
Contact Us
4571 Commercial Drive
New Hartford, NY 13413
(315) 768-4200
(888) 201-3397
Store Information
Follow Us
  • Return Policy
  • Privacy Policy
  • Terms & Conditions
  • Accessibility Statement

© 2026 Lennon's W.B. Wilcox Jewelers. All Rights Reserved.

Powered by: Punchmark

My Cart
You have 0 items in your Cart.
Loading cart items
Loading

Learn how we use cookies in our Privacy Policy or manage cookie preferences.